Enterprise operations are facing increasing challenges due to intense competition in global industries. Repetitive tasks with heavy workloads, high risks caused by human operations, inefficient resource utilization, heavy pressure during business peaks, and increasingly complex cross-platform system operations—these factors not only consume a significant amount of time and energy but also hinder enterprise innovation. Now, many enterprises have introduced robotic process automation (RPA) to address the aforementioned pain points. The new generation of EMILY.RPA, launched by the startup team BILINK CORP., features a unique built-in web browser that not only boosts work efficiency but is also outstanding in terms of safety, usability, reliability, and integration. Currently, it has been adopted by several large domestic and foreign enterprises.
Jerry Tseng, founder of BILINK CORP., pointed out that digital transformation has taken the world by storm, and enterprises have become more reliant on IT systems. In recent years, most enterprises have started to migrate documents and applications to cloud platforms. Cloud platforms can save enterprises the cost of building IT infrastructure and come with the advantage of immediate access via online login, thereby increasing operational efficiency. Under this trend, the role of PCs at work has gradually shifted from merely operation platforms to serving as the portal for web browsers to log into cloud platforms. However, there are information security concerns regarding RPA solutions from various brands that utilize users' web browsers to log into cloud platforms or search for information on web pages. EMILY.RPA has addressed these issues through its unique design.
EMILY.RPA has four main features. Firstly, it can utilize RPA technologies to imitate ways in which humans operate computer software to achieve process automation. Additionally, it can directly interact with various types of software and cloud applications, eliminating the need for communication with software developers to perform custom modifications when implementing automated tasks. Secondly, the low-code and no-code scripting functions are designed through the combination of EMILY.RPA and machine learning algorithms. Low-code is a traditional programming method that allows professional programmers to easily adjust processes to fit their needs through minor modifications in coding. No-code, on the other hand, enables non-professional programmers to easily and quickly train and utilize EMILY.RPA through icons on the visual programming interface. It can automatically complete searches for market information and organize such data into specific formats that meet enterprises' requirements, among other tasks.
The third feature is, unlike other RPA tools that require operation via the user's personal web browsers and the installation of extension components, EMILY.RPA utilizes dedicated web browsers to conduct operations, further protecting enterprises' information security. Currently, this technology has obtained Taiwan patents, and U.S. patents are under review. The fourth feature is that EMILY.RPA supports Windows, Mac, and Linux platforms. Its range of applications can be expanded, enabling different system users to utilize this tool with high efficiency and strengthening the implementation of teamwork and communication. It simultaneously increases the flexibility of enterprise operations and ensures all internal users can receive the same user experience and technical support.
The aforementioned features provide strong competitive advantages for EMILY.RPA. Currently, various types of enterprises have deployed it in their organization. Global panel manufacturer Innolux has boosted its work efficiency through the platform and resolved issues that could easily go wrong when handling repetitive tasks manually. In recent years, Innolux has actively promoted smart operations, with the aim of applying RPA in each department of the enterprise to improve their efficiency. Once EMILY.RPA is deployed, it can successfully resolve several long-standing issues. For instance, EMILY.RPA can precisely and efficiently collect price information from retail websites across the world, handle orders with diverse, complex content and special formats from international clients, and automatically complete tables required by companies. Aside from Innolux, logistics companies that need to handle a significant amount of receipts and order tracking information, as well as electronic commerce platforms that need to launch a significant amount of products and have the demand for purchase, sales, and inventory management, have deployed EMILY.RPA. Jerry Tseng emphasized the architecture of EMILY.RPA is highly flexible, and it adopts a subscription model. Whether large companies or small and medium-sized enterprises with limited resources, all can easily increase their efficiency and reduce human operational errors through this platform.
Going forward, Jerry Tseng stated that digital transformation has become an inevitable trend. Optimizing work processes through digital transformation has become a necessary strategy for enterprises to increase their competitiveness, and the need for RPA functions from markets will also grow. The new generation of RPA must allow for easy and quick use in complicated scenarios. Thus, EMILY.RPA will leverage generative AI by training large language models (LLM) to enable RPA to swiftly understand users' needs through natural language and directly let robots complete tasks automatically.
BILINK CORP. has been established for three years now, and the company has gained the trust of enterprises from different fields. Besides the hard work of its team, Jerry Tseng believes that policy support from the government is also one of the key reasons why the company has achieved outstanding performance. He pointed out that in recent years, the government has been actively improving the domestic start-up ecosystem, optimizing related regulations, and providing support. For instance, the Company Act, which was amended in 2018, allows the shareholding structure of start-up teams to be more flexible, thereby creating more sources of funding. Furthermore, the Taiwan Tech Arena (TTA) offers opportunities to participate in international exhibitions. Its aim is to increase companies' product visibility and make it easier for them to meet clients from overseas markets. BILINK CORP. appreciates the support from the government and TTA. The company will continue to strengthen the efficiency of its products in the future. Additionally, it aims to assist enterprises in various fields in implementing digital transformation through features such as high efficiency, safety, and usability.
Three main features of automation technology from EMILY.RPA patented web browser
Photo: BILINK