As generative AI continues reshaping industries worldwide, enterprises are accelerating adoption across production, inspection, and automation workflows. Yet, as the era of human-machine collaboration and robotics unfolds, traditional AI systems still face two major deployment barriers.The first challenge is the lack of adaptability: when on-site conditions change - such as in visual inspection scenarios where production lines switch tasks, new defect types emerge, or inspection conditions shift - conventional AI models often require days or even weeks of retraining, falling short of real-time operational demands.The second challenge is catastrophic forgetting: when a model learns new information, it often loses accuracy on previously mastered tasks, a long-standing technical hurdle in deep learning.To address these pain points, Memorence AI developed its proprietary instant learning technology, inspired by the mechanisms of the human neocortex. The technology significantly shortens the time needed to adjust AI models while maintaining stability of prior knowledge. This provides a critical foundation for real-world human-machine collaboration. The company has secured invention patents in Taiwan, the United States, Japan, and China, laying the groundwork for its global expansion.Founder and CEO Pai-Heng Hsiao explained that the core principle is designed to support human-inspired capabilities such as perception, association, understanding, reasoning, and memory. For example, when an operator identifies a misjudgment and corrects it, the system can immediately incorporate the new information and apply it to subsequent tasks. This capability delivers rapid feedback and can be extended to support multi-modal knowledge applications.Focusing on Three Application Domains, Gaining Traction Among IPC VendorsMemorence.AI aims to bring AI from the cloud to the front line. Its end-to-end AI solution, Memorence Suite, is designed for large-scale visual inspection tasks and features a no-code architecture, allowing enterprises to deploy AI without relying on in-house engineers. One major industrial customer reduced manual inspection miss rates from 2-4% to below 0.1%, significantly improving quality and operational efficiency.Operagents targets high-variability environments in human–machine collaboration and future robotic systems. Leveraging instant learning, the solution responds quickly to changes in workflow, operating procedures, and recognition conditions. After deployment at a major manufacturer, operators were able to provide corrections that the system rapidly incorporated within a human-in-the-loop workflow, updating guidance instructions in real time, effectively reducing assembly errors and minimizing variation among different personnel.Memoragents provides a multi-modal knowledge query system that enables companies to continuously accumulate and update domain expertise on the shop floor. This allows employees to resolve technical issues quickly while mitigating gaps in institutional knowledge and expertise transfer.Together, the three solutions - from large-scale visual inspection to real-time operational assistance and multi-modal knowledge understanding - form a complete foundation for next-generation human-machine collaboration and robotics applications.Hsiao stated that Memorence AI's instant learning technology and AI solutions form a complementary advantage with the hardware offerings of IPC vendors. Customers can integrate IPC systems with Memorence AI products to enhance the applicability and competitiveness of their overall solutions. In 2025, the company partnered with a leading IPC manufacturer to participate in a major European trade show, leaving a strong impression on local industry players and laying a solid foundation for its market expansion in Europe.Advancing Toward CES2026 and Accelerating Global ExpansionWith support from Taiwan Tech Arena (TTA), Memorence AI is set to participate in CES2026 and has been named a CES Innovation Awards 2026 Honoree. Given the United States' strong foundation in advanced manufacturing, precision manufacturing, and large-scale automation - coupled with the rapid growth of human-machine collaboration, robotics, and the stringent quality and process requirements in aerospace and other high-spec sectors - Memorence AI will showcase the instant learning capabilities of Operagents in operational guidance and quality assurance applications. The company will also demonstrate its multimodal visual-and-text knowledge base solutions, enabling enterprises to continuously update professional knowledge and workflow procedures directly on-site.Hsiao noted that Taiwan's government has significantly increased support for startups in recent years, providing strong momentum for industry-wide development. He expressed deep appreciation for TTA's long-term assistance, particularly the opportunity to join the CES delegation, which has not only boosted Memorence AI's global visibility but also strengthened its confidence in expanding its international presence. Moving forward, Memorence AI will continue to advance AI and instant learning technologies, expand into additional modalities and interactive capabilities, and support global partners as they embrace a new era of human-machine collaboration and robotics-driven applications.Operagents offers operational guidance and adapts via instant learning with human oversight.Credit: TTA

The Taipei City Government is rolling out a new phase of its innovation strategy. To advance the "Three Arrows for Startups" policy and strengthen the city's competitiveness within the global innovation ecosystem, the "InnoPad Taipei," located in Nangang and spanning approximately 5,300 square meters, has completed preliminary planning and is scheduled to officially launch in mid-2026. The hub will serve as the first landing point for international startups establishing operations in Taiwan.Nangang: a convergence hub for startups, building a cross-domain innovation networkIn recent years, Nangang has rapidly evolved into a major innovation and technology hub in Taipei. With its strategic three-rail transit convergence and proximity to high-tech industry clusters - including Neihu Technology Park, Nangang Software Park, and the Taipei Bioinnovation Park - as well as Nangang Exhibition Center, the district has become a concentrated center for leading enterprises and talent. Recognizing this locational advantage, the city has positioned InnoPad Taipei as a nexus where enterprises, accelerators, investors, and domestic and international startups converge, fostering an ecosystem for cross-regional and cross-disciplinary innovation collaboration. The hub connects Taipei's complete entrepreneurial resource chain - including incubators, corporate partners, international accelerators, and local startup communities - to build a comprehensive one-stop international landing service system. This will help startups rapidly access local resources, expand business opportunities, and strengthen engagement and collaboration within the global ecosystem.Three core functional zones: meeting diverse startup needsThe hub's interior is organised around three major functional zones tailored to the needs of startups at different stages: Co-working Area: Flexible workspace for early-stage teams seeking quick landing and agile operations.Independent Office Zone: Suitable for growing teams that requires stable, dedicated office space.Meeting and Co-creation Spaces: Supporting corporate partnership discussions, Demo Days, medium to large-scale events, and cross-domain exchanges.What makes the hub even more attractive is that teams signing a one-year contract will receive complimentary company registration services, significantly lowering administrative barriers to entrepreneurship. International teams with a clear landing plan can also apply directly for residency and receive hands-on consulting support.Building a city-level accelerator network, connecting corporate needs and global marketsThe hub will host a network of startup accelerators, including general-purpose and corporate accelerators, offering services such as entrepreneurial mentorship, fundraising consulting, technology integration, corporate partnerships, and international market expansion pathways. Together, these will form a complete "startup growth acceleration chain."The city government emphasized that related strategies will be coordinated across departments and continuously adjusted to ensure the hub remains aligned with global innovation trends over the long term.More than a building - a growth engine for Taipei's startup ecosystemThe Taipei City Government stresses that the hub's core value goes far beyond providing office space. Its mission is to build a long-term, sustainable innovation ecosystem.The hub will: Provide comprehensive one-stop landing services, regularly host international startup showcases, organize cross-border matchmaking events and Demo Days, offer corporate networking sessions, entrepreneurship courses, and strategy workshops, and bring together global entrepreneurs, legal entities, incubators, and investors.Through these initiatives, the hub aims to attract more international teams to establish operations, collaborate, and invest in Taipei - further elevating the city's visibility on the global innovation map.Taipei's next leap: becoming a global entrepreneur-friendly cityThe city government stated that "InnoPad Taipei" represents a significant milestone in advancing Taipei's innovation and technology policies. The city is committed to creating an open, welcoming, and competitive startup ecosystem and will continue to promote international collaboration, helping more entrepreneurs realize their dreams in Taipei and expand globally, ultimately establishing Taipei as a truly global entrepreneur-friendly city.

Gaming used to mean sitting on a couch with a controller or visiting a noisy, crowded venue. Those days are fading fast. We have moved from simple pixelated screens to massive, immersive worlds that fit right in our pockets. This shift is not just about better graphics-it is about a fundamental change in how we interact with the games we love.Access RedefinedAccess is the biggest difference. No longer do players need to plan a trip or wait for a machine to open up. Many locals in the Sunshine State now prefer exploring Florida's casinos to explore online rather than dealing with the drive to a physical location. The same trend is emerging across countless regions worldwide.Online platforms offer distinct advantages that physical venues struggle to match. They host massive game libraries - often thousands of titles - ensuring players never run out of new experiences. Flexible banking options, including instant crypto withdrawals, deliver winnings in minutes rather than days. And unmatched privacy allows users to play from the comfort of home without anyone looking over their shoulder.Connectivity as the EngineThe rollout of high-speed networks has eliminated the lag that once made mobile gaming a nightmare. In the past, a dropped connection meant losing a ranked match or failing a team objective. That is changing fast. Today, 45% of networks worldwide are 5G compatible, with experts predicting this will rise to 85% by the end of the decade. This evolution guarantees smooth gameplay for everyone, regardless of device.Ultra-low latency now enables streaming 4K video of favorite games from a bus stop - without a hitch. This reliability empowers developers to build complex titles that run seamlessly on almost any device, putting a high-end console experience directly into players' pockets.AI and PersonalizationArtificial Intelligence is transforming the gaming experience. Players may notice their lobby seems to know exactly what they want to play - that's AI at work. Algorithms track history to suggest titles that fit individual styles, ensuring fast-paced shooter fans aren’t bogged down with slow strategy recommendations.But AI goes further. TechCrunch reports that AI companion apps are on track to generate over $120 million in 2025 alone, with downloads jumping 88% in the first half of the year. These apps allow users to converse with custom characters that have distinct personalities, signaling a growing appetite for digital connections that feel human rather than scripted.Virtual Reality and Cloud GamingVirtual Reality is shifting from novelty to necessity. While we aren't at Ready Player One levels yet, modern headsets now let players step into fully realized worlds where they can physically interact with environments and avatars. High-fives, opponent "tells," and shared social energy bring the excitement of a real gaming floor into the living room - solving the isolation problem that online gaming once had.Cloud gaming completes the transformation. By removing the need for expensive hardware, it democratizes access. Processing happens on remote servers, with devices acting only as screens. This shift toward instant, hardware-agnostic play is redefining user expectations across the industry. We expect things to work instantly. We expect them to look good. And we expect them to be fair. Technology is ensuring all three - and it is only getting faster.

GameSir, a global innovator in gaming peripherals, will unveil its latest breakthroughs at CES 2026, held January 6–9 at the Las Vegas Convention Center. At Central Hall, Booth #14457, attendees will discover three flagship products designed to redefine immersive play: Turbo Drive, Swift Drive, and Tracer Pro.Turbo Drive introduces a full 2.4G wireless racing setup that eliminates cable clutter and enhances portability. With ultra-long battery pedals, customizable pro-level controls, and Turbine Fan Feedback technology simulating airflow to convey speed and cornering dynamics, Turbo Drive delivers a new standard of realism. Its Hall Effect encoder ensures ultra-precise steering with up to 65,000 levels of resolution, while reactive RGB lighting and haptic motors further heighten immersion.Swift Drive brings direct-drive force feedback into a compact form factor, powered by the world's smallest direct drive motor developed by GameSir. This innovation allows players to feel every turn, bump, and collision with lifelike precision. Enhanced by Hall Effect technology, customizable paddles, RGB lighting, and three haptic motors, Swift Drive offers nuanced realism and endurance with up to 30 hours of battery life.Tracer Pro reimagines shooting peripherals with a plug-and-play wired connection and a sleek, streamlined design. Featuring electromagnetic recoil feedback, micro switch triggers, and a Hall Effect stick that eliminates drift, it delivers authentic and responsive control. A 4000mAh battery paired with a smart charging dock ensures uninterrupted sessions, while detachable grips and dynamic RGB lighting allow players to personalize their experience.GameSir's showcase at CES 2026 is more than a product launch; it is a statement of intent. By merging precision engineering with immersive feedback systems, the company is charting a new course for interactive entertainment. Visitors to Booth #14457 will not only see the future of gaming hardware - they will experience it firsthand. 

3D technology has long promised a new level of visual immersion, yet widespread adoption has remained limited due to high content production costs, expensive hardware, and inconsistent user experiences. Taiwan-based startup Optiqb is redefining the category from the ground up. By combining AI algorithms with a proprietary optical screen protector, the company enables any smartphone to convert everyday 2D content into glasses-free 3D in just seconds - bringing stereoscopic viewing closer to everyday life.Optiqb CEO Jye Lin explained that the team's philosophy centers on "no change in device, no change in content, and no change in user behavior." By allowing users to access 3D in the most natural and familiar context, the company aims to remove long-standing barriers to adoption and pave the way for more widespread 3D usage.At the core of Optiqb's technology is an AI-powered 3D engine capable of real-time eye-tracking to determine the viewer's position. Through depth-prediction models, the system calculates the stereoscopic depth of each frame and generates separate parallax images for the left and right eyes. The algorithm then rearranges pixel information, which is refracted through a specialized optical layer embedded in the screen protector, enabling a full 3D effect without the need for head-mounted devices.A key breakthrough lies in the engine's ability to work with any 2D content - whether recorded video, streaming services, or platforms like YouTube - allowing instantaneous conversion and dramatically lowering the entry barrier for 3D consumption. Beyond content flexibility, Optiqb has focused heavily on visual comfort. Traditional 3D and VR experiences often induce dizziness because users must adapt to the device. Optiqb reverses this dynamic: its system adapts to the user. The AI dynamically adjusts parallax based on eye position and viewing distance, optimizing depth effects and mitigating the discomfort commonly associated with conventional 3D technologies.Optiqb's business model follows a dual-track approach that integrates both hardware and software. Revenue is sustained through the sale of its optical screen protectors, while its AI 3D engine is licensed to telecom operators and content service providers - allowing streaming platforms to upgrade to glasses-free 3D without remastering existing content. According to Lin, Singtel has already adopted the technology and is preparing to launch a premium 2D-to-3D service. Chunghwa Telecom is also in partnership discussions to gradually introduce glasses-free 3D versions of local content. Optiqb is additionally collaborating with device manufacturers to embed its technology directly into smartphones, tablets, automotive systems, and commercial displays, building an end-to-end ecosystem that connects content, software, and devices.National-Level Support Accelerates Optiqb's Global Deployment of Next-Generation Visual TechnologyOptiqb now derives nearly 90% of its revenue from overseas markets, with customers spanning Singapore, Japan, Southeast Asia, Europe, North Africa, India, and North America. Its very first commercial client - Singtel - underscores the high replicability of its core technology and its strong appeal across global markets.As the company rapidly expands worldwide, Taiwan Tech Arena (TTA) has played a pivotal role in accelerating Optiqb's internationalization. According to CEO Jye Lin, TTA has not only secured access to major global exhibitions but has also provided multi-layered support through its mentorship network, cross-border connections, client matchmaking, and hands-on commercialization guidance. These efforts helped Optiqb build a structured overseas expansion framework - from product pitch refinement and meeting preparation to time management during exhibitions - ultimately generating more international leads and partnership opportunities.For CES 2026, Optiqb has already finalized its meeting schedules, target customer lists, and outreach strategies with assistance from TTA and its mentor network. The company will engage with a broad spectrum of potential partners, including global telecom operators, content studios, major retail distributors, and automotive and display manufacturers, with the goal of signing multiple MOUs during the event.Looking ahead to 2026, Optiqb plans to standardize its "reference model" solution by the end of this year, enabling the company to replicate deployment globally through a unified offering. Its expansion strategy will focus on four major customer segments - telecom operators, content platforms, retail channels, and device manufacturers - building a scalable and efficient go-to-market model. With a clear strategy and mature technology stack, Optiqb aims to further accelerate the adoption of glasses-free 3D across international markets.Optiqb AI 3D engine quickly identifies user's eye position. Credit: Optiqb

EarFun, a fast-growing audio brand recognized with CES Innovation Awards, Red Dot Design Awards, and IF Design Awards, will unveil its latest lineup of wireless audio products at CES 2026. Visitors are invited to experience EarFun's newest innovations at Booth No. 31923, LVCC – South Hall 1.At CES 2026, EarFun will debut several groundbreaking products. The EarFun Wave Pro X introduces the world's first dual-driver ANC headphones with Auracast, delivering best-in-class noise cancellation powered by advanced adaptive hybrid ANC technology. Its dual-driver design creates a wider, cleaner soundstage with rich detail, while next-generation Bluetooth connectivity ensures seamless pairing and extended listening performance.EarFun will also present the EarFun Clip 2, the world's first Hi-Res comfort ear-clip earbuds with AI translation. Built with a weightless open-ear architecture for all-day comfort, the Clip 2 combines enhanced dynamic drivers with long playback capability and wireless charging support, offering a new level of convenience and accessibility.Another highlight is the EarFun Air Pro 4+, the world's first Hi-Res dual-driver adaptive hybrid ANC earbuds under €100. Featuring EarFun's first AI-powered translation system for seamless cross-language communication, the Air Pro 4+ introduces a pioneering nano side-fitted acoustic architecture and self-developed miniature driver for natural, expansive sound. With advanced connectivity including Bluetooth 6.0, Auracast, LE Audio, Google Fast Pair, aptX Lossless, Snapdragon Sound, and extended battery life, the Air Pro 4+ represents EarFun's most ambitious innovation to date.EarFun's products have consistently earned global recognition. The Air Pro 4+ was named a Red Dot Design Award Winner in 2025 and an IFA Innovation Award honoree, and has been praised by leading outlets including CNET, Tom's Guide, Forbes, Soundguys, ZDNET, and Scarbir for its outstanding sound quality, comfort, and value.To learn more and experience EarFun's latest innovations, visit Booth No. 31923 at CES 2026 in Las Vegas.

As devices evolve toward 4K, 8K, multi-camera sensing, immersive displays, autonomous perception, and AI-driven vision, uncompressed video has become increasingly difficult to move, store, or process efficiently. At CES 2026, intoPIX will present new advancements in real-time, low-power image processing and video compression, offering manufacturers a powerful alternative that maintains uncompressed image quality while drastically reducing bandwidth, latency, power, and system cost.This year's participation also marks a milestone for intoPIX, as the company celebrates 20 years of innovation and was honored with a prestigious Emmy Award recognizing its contribution to the JPEG XS standard - a technology showcased prominently at the show.Located at Venetian Expo Booth #50752, intoPIX will demonstrate its latest implementations of JPEG XS, TicoXS FIP, and TicoRAW. These technologies behave unlike traditional codecs and enable uncompressed image quality that is ideal for high-end capture, automotive perception, gaming, wireless displays, and AR/VR. They deliver sub-millisecond latency thanks to line-based processing, making them perfectly suited for real-time interaction and safety-critical systems. They also achieve massive bandwidth reduction, enabling simpler connectivity, lighter architectures, and reduced memory load. With low power consumption, they are key for mobile devices, wearables, cameras, and edge systems. Finally, ISO-standard JPEG XS interoperability provides a reliable foundation for scalable products.These capabilities allow manufacturers to design devices that are faster, cooler, lighter, and more cost-effective, while delivering an instant "wow factor" in image quality.Solutions for tomorrow's most demanding applicationCameras and sensors benefit from precise, low-latency streams that preserve every detail for human and machine vision. Automotive and ADAS systems gain ultra-efficient bandwidth usage and real-time multi-camera data processing for faster, safer autonomous decisions. Wireless displays, AR/VR, and gaming achieve seamless responsiveness, premium resolution, and freedom from cables or heavy bandwidth. Cloud processing and storage workflows become scalable with significant data and cost savings.Meet INTOPIX At CES 2026The intoPIX team will provide hands-on demonstrations throughout the show and will be available to discuss how these technologies can be integrated into next-generation devices, platforms, and workflows. Attendees are invited to experience how intoPIX enables uncompressed performance without uncompressed constraints at Booth #50752 (Venetian Expo, Halls A-D). Book a meeting or learn more at intoPIX.

The global medical imaging market continues to grow steadily. Driven by an aging population, the rising prevalence of chronic diseases, and the acceleration of healthcare digitalization, the market has surpassed USD 60 billion and is expected to maintain a 4 - 6% compound annual growth rate (CAGR) in the coming years. The rapid adoption of AI and 3D imaging technologies is further fueling demand for advanced imaging equipment and integrated medical imaging solutions.Amid these industry trends, Cypress Technology which is a company with 35 years of expertise in professional audiovisual R&D and design, has successfully expanded into the medical imaging sector. By leveraging its long-standing expertise in image processing, Cypress brings advanced imaging technologies into clinical environments and has become a trusted partner for healthcare institutions in Taiwan and overseas seeking to build smart, integrated imaging infrastructures.35 Years of Image Processing Expertise Powering Comprehensive Medical Imaging IntegrationMedical imaging, including endoscopy, ultrasound, CT scans, and surgical imaging, forms the foundation of modern diagnosis and treatment. Cypress Technology has successfully translated its 35 years of image processing expertise into medical imaging integration, with solutions now widely deployed in hybrid operating rooms, telemedicine, medical image recording, hospital resource management centers, naked-eye 3D visualization, and specialized medical resolution processing.Cypress solutions enable real-time, stable, and high-quality image transmission and integration across diverse medical devices, significantly improving clinical workflows and operational efficiency.Core Technologies: Zero Latency, High Fidelity, and Support for Specialized Medical ResolutionsPrecision and efficiency are critical in medical imaging applications. Cypress delivers zero-latency image transmission, high-fidelity image reproduction, and support for a wide range of specialized medical resolutions, all of which are core capabilities refined through 35 years of R&D experience. These technologies form the essential foundation of Cypress’ medical imaging integration solutions.Cultivating an Imaging Ecosystem to Build an End-to-End Medical Imaging EcosystemTo support healthcare institutions in rapidly deploying comprehensive smart imaging infrastructures, Cypress actively promotes a medical imaging ecosystem strategy. Through close collaboration with ecosystem partners including AVer medical cameras, Avalue medical computing platforms, Karl Storz endoscopy systems and its Taiwan distributor Scutum Technology, Pentax endoscopy systems and its Taiwan distributor YM Medical Instruments, Sony medical displays, and AUO Display Plus for intelligent healthcare solutions. Cypress delivers an end-to-end ecosystem covering image acquisition, processing, and visualization. This ecosystem approach enhances device compatibility, accelerates clinical adoption, and extends applications beyond human healthcare to meet the growing demands of the veterinary market.The Rise of AI and 3D Imaging: Cypress Advances New Medical Applications with AI-Enabled HardwareAI represents one of the fastest-growing segments in medical imaging, with market forecasts projecting CAGR exceeding 20%. Deep-learning-based image analysis, imaging-based screening, 3D visualization, and advanced image preprocessing have become key investment priorities for healthcare providers.In response, Cypress has expanded beyond audiovisual transmission to introduce image processing hardware with built-in AI computing capabilities, supporting real-time 3D image processing and visualization, as well as AI-assisted deep learning for medical imaging. By integrating AI with advanced imaging technologies, Cypress empowers healthcare professionals with faster, more accurate, and real-time insights which significantly enhancing clinical efficiency and decision-making.Based in Taiwan, Expanding Globally: Strong Momentum in Medical Imaging IntegrationIn recent years, Cypress Technology has worked closely with system integrators to successfully deploy medical imaging integration solutions in numerous major hospitals across Taiwan, earning a strong reputation in the local market. Meanwhile, Cypress has established partnerships with leading global endoscopy brands and medical system providers, delivering customized imaging solutions that highlight Taiwan’s image processing expertise on the international healthcare stage.New medical recorder and video matrix with KVM management. Credit: Cypress Technology

Artificial intelligence (AI) is changing how digital gaming platforms operate, enhancing user experiences and improving security. By using AI, these platforms offer personalized interactions and advanced fraud detection. This transformation is significant in the context of online gambling in Texas.Digital gaming platforms have experienced growth, with technology significantly influencing user experiences. As artificial intelligence continues to advance, its integration into these platforms is redefining user interaction and engagement. AI's impact is particularly evident in enhancing personalization and security measures. In this context, online gambling in Texas benefits from AI advancements that cater to personalized user experiences while ensuring a secure environment for players.AI algorithms enhance personalized gamingAI algorithms are crucial in analyzing user behavior to deliver personalized gaming experiences. By examining how users interact with games, AI systems can tailor content that aligns with individual preferences. This approach enhances engagement and fosters a deeper connection between players and digital platforms. Personalized recommendations ensure that users encounter games that resonate with their interests, leading to increased satisfaction.The ability of AI to curate gaming experiences is transformative for user retention. Players are more likely to return to a platform where they feel understood and valued. As a result, digital gaming companies are investing in AI technologies to harness this potential. By focusing on what players enjoy most, these platforms can create dynamic environments that adapt and evolve alongside user preferences, setting new standards for engagement in the industry.Fraud detection technologies powered by AISecurity is a top priority for digital gaming platforms, and AI plays a crucial role in safeguarding users against fraudulent activities. AI-driven systems can detect anomalies in behavior patterns that may indicate fraudulent transactions or unauthorized access attempts. This capability is vital for maintaining trust among users who demand secure environments when engaging with online platforms.The application of AI in fraud detection extends beyond simple identification; it actively prevents fraudulent activities before they can impact users. Real-time monitoring and rapid response capabilities allow platforms to address threats swiftly, reinforcing user confidence. By continuously learning from new threats, AI systems evolve to offer robust security measures that protect both the platform and its users from emerging cyber risks.Customer service improvements using AI assistantsAI's role extends into customer service through the implementation of chatbots and virtual assistants that provide immediate support. These systems are designed to handle user inquiries efficiently around the clock, offering solutions without human intervention. For many users, this means quick resolutions to common issues without waiting for human agents.The efficiency of AI-powered customer service lies in its ability to learn from interactions and improve over time. As these systems gather data from user interactions, they become more adept at understanding complex queries and providing accurate responses. This evolution enhances the overall customer experience by delivering timely assistance and freeing up human resources for more intricate tasks.

Smart building and lifestyle service solutions are entering a new phase, driven increasingly by software rather than hardware. As demand grows for equipment-free, low-maintenance and rapidly deployable solutions - and as governments worldwide promote net-zero and sustainable building standards - traditional hardware-centric intercom and property-management systems are reaching their limits.Positioning itself around the concept of "software-defined lifestyle services", Epic Tech Taiwan is building a seamless smart-living ecosystem that connects residents' daily routines - from leaving home, navigating their day, to returning safely.Epic Tech Taiwan, a software startup under Taiwan Secom Group, leverages the group's decades of service experience while operating with the agility of a modern software company. According to VP Harry Chang, Epic Tech Taiwan combines strong software R&D capabilities with rapid market responsiveness, enabling it not only to develop software products but to fundamentally solve pain points in residential living. By adopting a SaaS-driven approach, the company aims to accelerate the next stage of smart-living innovation.Epic Tech Taiwan currently offers three major solutions: the Zhongbao Good Life property-management platform, the CES 2026 Innovation Award-winning G.Talk AI intercom solution, and the soon-to-launch LaLa POS system for retail and food-service operators.Zhongbao Good Life is the company's most mature offering, already deployed in over 6,000 communities, covering roughly 300,000 households and serving more than 200,000 members. The platform consolidates essential community management functions - including mailroom registration, announcement distribution, bill payment, facility maintenance requests and security-patrol records - into a single interface, streamlining operations for property managers and residents alike.Building on this foundation, Epic Tech Taiwan developed G.Talk, a software-based intercom system that eliminates the need for dedicated hardware, allowing residents to communicate with visitors remotely. LaLa POS adds the final piece to the "consumer-services" puzzle. Chang notes that the company's vision extends beyond serving residents - it also seeks to empower local merchants. Designed for retail and food-service businesses, LaLa POS delivers comprehensive store-management features and will eventually integrate with Zhongbao Good Life, enabling merchants to address operational challenges while connecting seamlessly with purchasing needs within the surrounding communities.Expanding into North America to Build an Exportable Smart-Living EcosystemIn its global expansion strategy, Epic Tech Taiwan has identified North America as its initial priority market, with G.Talk serving as the company's primary entry point. According to VP Harry Chang, the North American rental market is vast and highly fluid, creating strong demand for communication tools that require no physical installation and can be activated instantly. During the company's participation in CES 2025, local property-management and leasing operators highlighted that G.Talk's hardware-free and wiring-free design significantly reduces deployment costs. Government agencies also expressed interest due to its sustainability and non-invasive implementation.Given the differences in market conditions, regulatory requirements and maintenance models, Epic Tech Taiwan has adopted a distributor-led approach for overseas expansion. Local partners engage directly with end users, while Epic Tech Taiwan provides system-level support, accelerating the company's market entry and operational scale-up.Epic Tech Taiwan is set to return to CES in 2026. Chang notes that the trip carries two strategic objectives: first, to leverage the CES Innovation Award–winning G.Talk to target government agencies and real-estate developers with clear smart-building demands; and second, to debut LaLa POS on the international stage by engaging U.S. retail and food-service distributors. Together, these initiatives aim to present an exportable smart-living model that extends from residential services to consumer scenarios, advancing the company's global footprint in smart-building and smart-lifestyle solutions.Chang emphasized that TTA has played a crucial role in Epic Tech Taiwan's internationalization journey - not only by providing CES exhibition space, but also by helping refine presentations, sales narratives and messaging, translating engineering-heavy language into business-oriented communication aligned with global investor expectations. TTA also assisted in developing sales tools that can be directly applied in international markets.Looking ahead, Chang stated that Epic Tech Taiwan is transitioning from early-stage market validation to full-scale commercialization. In addition to deepening applications of Zhongbao Good Life and G.Talk, the company will position LaLa POS as its key offering for entering the retail and food-service sector in 2026, with the goal of deploying the system in 1,000 stores in the first phase. This expansion not only accelerates Epic Tech Taiwan's business growth but also lays the groundwork for broader cross-scenario integration and the global export of its smart-living ecosystem.Illustration of Epic Tech Taiwan's G.Talk and Zhongbao Good Life products.Credit: Epic Tech Taiwan